Dealer Services

GM Financial's Dealer Services division works directly with auto dealers through financing and training of our programs. Dealer Services consists of Sales and Credit Divisions, Commercial Lending Services, Loan Services and Dealer Operations Support and Originations. We support dealers through financing, with knowledge of our products, and by solving problems and answering questions about transactions.

Customer Service

When a GM Financial customer has a question, request or an unresolved issue about an account, the Customer Service team provides helpful and knowledgeable service. Our team in Canada helps monitor funding, process of payment and delinquent accounts for customers in their respective region. This team also helps customers make payment arrangements to bring their accounts current.

Why work for us?

Life at GM Financial

With offices in Peterborough, Toronto and Vancouver, GM Financial works to support car buyers and dealers across North America, investing in innovative solutions and strategies to support General Motors.

But all of that requires us to have the right people.

Our workplace gives dedicated people the opportunity to work together and bring ideas, solutions and remarkable service to our industry. Our people care about each other, listen to and respect ideas, and leave egos at the door.

Our Culture

GM Financial has built its business on a foundation of our core values: teamwork, excellence and integrity.

With that in mind, we offer leadership and career development opportunities and a chance to grow within our organization. It’s one of the biggest reasons our employees say they love about working here.

Our Benefits

In addition to a competitive salary, GM Financial offers its team members in Canada a comprehensive benefits package to give you financial security.

For our full-time team members in Canada, we offer:

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Best Doctors program
  • Life insurance for employees and their dependents
  • Accidental Death and Dismemberment for employees and their dependents
  • Long-Term Disability insurance
  • Employee Assistance Program
  • Paid vacation time, holidays, floating holidays, personal days and sick days
  • Paid time off for volunteer work through GM Financial's Community Investment program
  • Performance incentives
  • Learning and professional development programs

In addition, Canadian team members are eligible to participate in our Group Registered Retirement Savings Plan.

Community Investment

Giving back to the local community is important here. We offer a comprehensive Community Investment program that helps drive our team members toward volunteerism and encourages them to take active roles in the community.

Signature Events
GM Financial sponsors Signature Events in Canada to benefit Cystic Fibrosis, The Hospital for Sick Children, United Way and The Salvation Army. These events allow our employees to get involved and rally for an important cause.

Paid time off to volunteer
Eligible employees can receive up to eight hours of paid time off per quarter to volunteer for an approved organization.

Walk/Run/Cycle events
Employees can be reimbursed for two Walk/Run/Cycle events benefiting an approved nonprofit per year.

Dollars for Doers
GM Financial gives monetary contributions to nonprofit organizations where our team members volunteer.

Wellness Initiatives

GM Financial’s Healthy Living Incentive Program encourages our employees to live healthier lifestyles. Through fitness and healthy eating challenges, as well as an array of activities to participate in, that offer prizes, team members are rewarded for their healthy habits.

GM Financial is an equal opportunity employer and is committed to providing diversity and inclusiveness in its employment practices. We respect the right of all applicants to fair and equitable treatment. If you require specific assistance due to a disability in order to participate in the recruiting process, please call 1-866-411-4748 to discuss reasonable accommodations.