Question What are my end of lease options?
Answer

You can turn in your leased GM vehicle and purchase or lease a new GM vehicle, purchase your leased GM vehicle, or turn in your leased GM vehicle. For more information on these options, check out the Canadian Lease-End Guide

Question Can I transfer my lease to another party before the scheduled maturity date?
Answer

GM Financial may allow your lease to be transferred to another individual qualified to assume the obligations remaining on the term of the lease. The scheduled lease maturity date must not be less than 6 months from the date of the lease transfer, other conditions may apply. For more details on the application process and eligibility criteria, please contact a GM Financial Customer Experience Advocate. 

Question Can I extend my lease if I am waiting on delivery of a new GM vehicle?
Answer

It may be possible to extend your lease if delivery of your new GM vehicle has been delayed. Please reach out to your GM dealership to discuss extension options that may be available. 

Question How long will it take to refund my security deposit?
Answer

Any part of the security deposit that remains after the vehicle inspection will be refunded to you approximately 30 days after the vehicle has been returned. Please note that the security deposit may be used by GM Financial to pay any amounts that you do not pay under the terms of the lease. 

Question When should I schedule a lease-end inspection?
Answer

About 45 days prior to you lease end date you will be contacted by a third-party vendor, AutoVIN, to schedule an inspection. 

Question Can the inspection be done at my GM dealership?
Answer

The inspection is scheduled with a third-party vendor at your convenience. Please advise the AutoVIN representative of the time, date and location that works best for you. You can also contact a GM Financial Customer Experience Advocate at 1-800-668-9777 to schedule the appointment for you. 

Question Do I have to be present during the inspection?
Answer

It is recommended you be present during the inspection to identify any necessary or required repairs prior to returning your vehicle. 

Question Can my GM dealer facilitate the end of lease inspection?
Answer

GM Financial works with a third-party vendor to perform our vehicle inspections. Your GM dealership can assist you with resolving items identified by the vendor that exceed the criteria for normal wear and tear before your vehicle is returned at lease maturity.