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Canadian Operations | GM Financial
Howard Cobham Img

Howard Cobham

Senior Vice President

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HOWARD COBHAM has been Senior Vice President, Canadian Dealer Services, since October 2010. With more than 20 years of experience in Canadian auto financing and indirect lending, the majority of his experience has been with retail leasing for large indirect lessors supporting multiple OEMs with subvented offerings. Prior to rejoining the company, Mr. Cobham led AmeriCredit nonprime lending in Canada from 2005 to 2008 and was Vice President of Sales and Marketing for FinanciaLinx Corporation from 1999 to 2005.

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Robert Coulman

Vice President of Finance

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ROBERT COULMAN has been Vice President of Finance, Canadian Dealer Services, since 2003. Prior to joining the company, he served as Vice President of Financial Reporting at CIT for 10 years, including a role as Corporate Controller of New Court Credit Group. Mr. Coulman has 25 years in various financial management roles in the automotive and equipment finance industry with experience in all financial functions, including planning and budgeting, securitization, reporting, cash management and tax. He is a Chartered Accountant.

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Ronald Gass

Vice President of Credit and Funding

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RONALD GASS was Vice President of Operations Support, Canadian Dealer Services, from June 2011 to January 2015 when he assumed the role of Vice President Credit and Funding, which he currently holds. Previously, he was a Director for D+H, providing expertise in the automotive technology lending space. Mr. Gass served as Senior Operations Manager at GE Commercial Finance Canada, responsible for special loans and small-ticket inventory finance products, including managing receivable and asset-based lending products. He also worked as Vice President of Credit and Operations at AmeriCredit in Canada from 2005 to 2008. He is an experienced risk and operations manager in retail prime and nonprime lending, leasing and floorplan products. Mr. Gass has nearly 40 years of experience in the Canadian auto financing industry.

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Diana Geary

Vice President of Operations Support

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DIANA GEARY became Vice President of Operations Support in 2016. Previously, she served as Assistant Vice President in the same department and as Assistant Vice President of Lease Administration. She has also held several roles in IT in her 15 years with FinanciaLinx and GM Financial. Ms. Geary has more than 20 years experience in the automotive lending industry, in roles ranging from client services and lease-end processing to dealer-facing account management and project management.

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Carolyn Terzievski

Vice President of Risk Management

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CAROLYN HANSEN is the Vice President of Risk Management, Canadian Dealer Services. She has contributed significantly to all facets of the business since joining the organization in 2002, back when it was FinanciaLinx. Ms. Hansen served as a Credit Analyst, Team Leader for Collections, Supervisor for Recoveries and most recently as Assistant Vice President of Collections, Recoveries and Insurance. She holds an Honours Bachelor of Arts from the University of Toronto.

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Greg Murchison

Vice President of Sales & Marketing

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GREG MURCHISON joined the GM Financial team as Vice President of Sales and Marketing in February 2013. With almost 30 years of experience in the automotive finance industry, he has extensive history managing relationships with OEMs and managing Sales teams across Canada. Most recently, Mr. Murchison worked as Associate Vice President, Product, at TD Auto Finance. While there, he led and built their auto finance team for many years. Previous to TD, Mr. Murchison worked for GMAC, the former captive auto finance lender for General Motors.

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John Paonessa

Vice President of Remarketing Solutions

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JOHN PAONESSA has been Vice President of Remarketing Solutions, Dealer Services Canada, since 2015. Previously, he served as Director and Assistant Vice President of Remarketing for 11 years. Mr. Paonessa has more than 22 years of auto finance experience and has worked in several facets of automotive finance while lending his knowledge to a variety of industry committees.

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Craig Stickney

Vice President of Program and Customer Management

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CRAIG STICKNEY has been Vice President of Programs and Customer Management, Canadian Dealer Services, since 2013. Prior to that he served as Assistant Vice President in the same role. Before joining GM Financial, Mr. Stickney was Director of Sales and Marketing at FinanciaLinx. He has 18 years of progressive management experience in the automotive industry, encompassing retail dealership management and leadership roles in credit, sales and marketing.

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Vincent Woffenden

Vice President of Commercial Lending Services

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VINCENT WOFFENDEN has been Vice President of Commercial Lending Services, Canadian Dealer Services, since 2012. Prior to joining GM Financial, Mr. Woffenden worked as a director and account manager at the Bank of Montreal. Previously to the Bank of Montreal, he spent more than 11 years at Chrysler Financial, where he held numerous positions, with his last being Dealer Credit Manager. His 15 years of experience in automotive finance encompasses both the retail and wholesale sides of the business.

Corporate | GM Financial
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Daniel E. Berce

President and Chief Executive Officer

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DANIEL E. BERCE has been President and Chief Executive Officer since August 2005. Previously, he served as President from 2003 to 2005 and Chief Financial Officer from 1990 to 2003. Prior to joining the company, Mr. Berce was an auditor with Coopers & Lybrand for 14 years and was a partner with the firm. He is a Certified Public Accountant.

Stephanie Casto

Stephanie Casto

Senior Vice President, Chief Compliance and Privacy Officer

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STEPHANIE CASTO has been Senior Vice President and Chief Compliance and Privacy Officer since April 1, 2019. Previously, she served as Senior Vice President and Chief Privacy Officer since 2017. She served as Senior Vice President and Associate Counsel from 2015 to 2017; Vice President and Associate Counsel from 2009 to 2015; Assistant Vice President and Associate Counsel from 2001 to 2009; and Staff Attorney from 2000 to 2001. Before joining GM Financial, Ms. Casto was engaged in private legal practice.

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Mark Bole

Chief Administrative Officer and President, International Operations

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MARK BOLE is Chief Administrative Officer and President of International Operations. He is responsible for leading the company’s global Human Resources, Information Technology, Risk, and Internal Communications teams, as well as its International Operations. He has served as CAO since February 2018 and as the head of International Operations since April 2013. Previously, he was Executive Vice President, International Operations, from 2006 to 2010; Group Vice President, European Operations from 2003 to 2006; and Vice President, Asia Pacific Operations from 2001 to 2003. He was Director, New Markets and Strategic Initiatives from 1998 to 2001; Director, Latin American Operations from 1996 to 1998; and Director, Latin America Borrowings from 1994 to 1996. Mr. Bole joined the company in 1985 in Detroit and served in a variety of roles. In 1991, he transferred to the European Treasury Center in Brussels, Belgium, and returned to the U.S. in 1994.

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Chris Burt

Executive Vice President, Employee Experience

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CHRIS BURT became Executive Vice President, Employee Experience, in July 2019. He has global responsibility for GM Financial’s Total Rewards, Talent Acquisition, and Talent Development/Organizational Capability Centers of Expertise. Mr. Burt joined the company in 2015 and served as North America Chief Human Resources Officer in his most recent role. He has more than 30 years of leadership experience in Human Resource management in various industries. Before joining the company, he was Senior Vice President of Human Resources, North America, at LSG Sky Chefs in Dallas-Fort Worth, from 2009 to 2014. Prior to that, he was Vice President of Human Resources at Trinity Industries from 2006 to 2009.

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Connie Coffey

Executive Vice President, Corporate Controller and Chief Accounting Officer

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CONNIE COFFEY has been Executive Vice President, Corporate Controller and Chief Accounting Officer since June 2014. Previously, she was Executive Vice President and Corporate Controller from 2012 to 2014. She was Senior Vice President, Accounting and Reporting, from 2002 to 2012. She served as Vice President, Non-Public Financing and Reporting, in 2002; Vice President, Structured Finance and Reporting, from 2000 to 2002; and Assistant Vice President, Treasury, Operations and Reporting, in 1999. Prior to joining the company, Ms. Coffey was an audit manager for PricewaterhouseCoopers.

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Richard A. Gokenbach

Executive Vice President and Treasurer

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RICHARD (RICK) GOKENBACH has been Executive Vice President and Treasurer since April 2018. He was previously responsible for debt capital markets, asset liability management, and financial planning and analysis functions. He joined GM Financial in 2013, and prior to his Treasury roles, was Senior Vice President of Pricing and Product Development, where he helped spearhead GM Financial's captive strategy initiative in the U.S. Before joining GM Financial, Mr. Gokenbach worked for more than 10 years at Ally Bank (previously GMAC), serving in multiple Treasury and Finance roles.

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Doug Johnson

Executive Vice President and Chief Legal Officer

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DOUG JOHNSON has been Executive Vice President and Chief Legal Officer since July 2013. Previously, he was Senior Vice President and Associate Counsel from 2004 to 2013. He served as Vice President and Associate Counsel from 2001 to 2004 and was Assistant Vice President and Associate Counsel from 2000 to 2001. Before joining GM Financial, Mr. Johnson served as in-house counsel at Mercedes-Benz Credit and Chrysler Financial. Prior to that time, he was engaged in private legal practice primarily handling matters representing financial institutions.

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Michael Kanarios

Executive Vice President and Chief Strategy Officer

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MIKE KANARIOS has been Chief Strategy Officer since July 2017. Previously, he served as Executive Vice President and Chief Operating Officer, International Operations, from July 2015 until he transitioned to his current role in 2017. Prior to that, Mr. Kanarios was Chief Financial Officer, International Operations, from 2009 to 2015, and also served as Treasurer for International Operations from 2008 to 2009, and CFO, Latin American Automotive Finance, from 2006 to 2008. Before joining the company in 2006, he spent nine years with General Motors, holding a number of leadership positions in treasury, finance, and mergers and acquisitions. His last role at GM was Controller of GM North America.

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Lesa Powell

Senior Vice President and Chief Auditor

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LESA POWELL has been Senior Vice President, Chief Auditor, since February 2018. Previously, she served as Senior Vice President, Audit Services, since October 2000 and held the position of Vice President, Internal Audit, from 1997 to 1999. Ms. Powell has nearly 25 years of experience in the financial services industry. Prior to joining GM Financial, she worked at NationsBank as an auditor and compliance officer, and at Central Bank and Trust as an auditor.

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Patrick Rayball

Executive Vice President and Chief Information Officer

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PATRICK RAYBALL has been Executive Vice President and Chief Information Officer since December 2012. Previously, he was Senior Vice President, ITS Software Solutions, from 2005 to 2012. He served as Senior Vice President, ITS Customer Service, from 2000 to 2005; Vice President, ITS Dealer Services, from 1999 to 2000; and Vice President, Client Relations, from 1997 to 1999. Prior to joining the company, Mr. Rayball worked as a technical project manager for Bank One.

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Susan Sheffield

Executive Vice President and Chief Financial Officer

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SUSAN SHEFFIELD has been Executive Vice President and Chief Financial Officer since April 2018. She previously served as Executive Vice President and Treasurer, a role she assumed in June 2014. Prior to that, she served as Executive Vice President, Corporate Finance, from 2008 to 2014. She served as Senior Vice President, Structured Finance, from 2004 to 2008 and Vice President, Structured Finance, from 2003 to 2004. Ms. Sheffield joined the company in 2001 as part of the Investor Relations department. Prior to joining the company, she worked in corporate and commercial banking for 13 years, primarily for JPMorgan and Wells Fargo Bank.

Randy Hanna

Randy Hanna

Executive Vice President and Global Chief Technology Officer

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RANDY HANNA is Executive Vice President and Global Chief Technology Officer. Effective February 2019, he is responsible for GM Financial’s technology shared services, enterprise architecture, and infrastructure solutions globally. Previously, Randy served as CIO for the company’s International Operations, a position to which he was named in 2011. Randy has more than 25 years of automotive and auto finance industry experience and, before joining the company in 2009, he was CIO for General Motors North American Service and Parts Operations and Global Development.

Jim Nagy

Jim Nagy

Executive Vice President and Global Chief Human Resources Officer

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JIM NAGY is GM Financial's Executive Vice President and Global Chief Human Resources Officer, a position to which he was named in January 2019. He has global responsibility for all HR activities and teams across the company. Previously, Jim was Executive Vice President of International Operations Human Resources, Business Continuity, Compliance, Loan Review Group and Operational Risk Management. Jim joined the company in 1980 and has served in numerous automotive and auto finance positions around the world, including more than 25 years in North America.

Rich Niedziolek

Rich Niedziolek

Executive Vice President and Global Chief Commercial Risk Officer

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RICH NIEDZIOLEK is Executive Vice President and Global Chief Commercial Risk Officer, effective January 2020. In addition to this global role, he remains Chief Risk Officer for Asia Pacific Operations, a position he has held since April 2013. Before that, he was Commercial Chief Risk Officer from 2012 to 2013; Executive Director Commercial Credit Operations from 2011 to 2012; Director International Operations from 2009 to 2011; and, President and Managing Director of GMAC Bank Poland from 2007 to 2009. Mr. Niedziolek joined the company in 1989 and has since held a number of management positions in accounting, audit, finance, mergers and acquisitions, and treasury.

North America | GM Financial
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Kyle Birch

President of North America Operations

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KYLE BIRCH has been President of North America Operations since January 2020. Previously, he was Executive Vice President and Chief Operating Officer North America from 2013 to 2020 and Executive Vice President, Dealer Services, from 2003 to 2013. He served as Senior Vice President, Dealer Services, from 1999 to 2003. Mr. Birch joined the company in 1997 as part of the Strategic Alliances group, where he established our National Credit Center and helped build our company's dealer group and bank alliance relationships. Prior to joining the company, he worked for the FDIC for 12 years. Mr. Birch has more than 30 years of experience in the financial services industry.

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Robert Beatty

Executive Vice President, Chief Experience Officer

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ROBERT BEATTY has been Executive Vice President and Chief Experience Officer since January, 2020. Previously, he was Executive Vice President, Customer Experience, from 2015-2020; Executive Vice President, Specialty Areas, from 2012 to 2015; and Senior Vice President, Corporate Servicing, from 2007 to 2012. He served as Vice President, Corporate Servicing, from 2005 to 2007 and Assistant Vice President, Dialer Administration, from 2002 to 2005. Prior to joining the company, Mr. Beatty served in various roles at Ford Credit from 1997 to 2002 and worked in the financial services industry in Frankfurt, Germany, from 1991 to 1997 following six years of service in the U.S. Army.

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Scott Dishman

Executive Vice President, Servicing

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SCOTT DISHMAN has been Executive Vice President, Servicing, since April 2012. Previously, he was Senior Vice President, Corporate Collections and Loss Mitigation, from 2005 to 2012. He served as Vice President, Center Operations, from 2003 to 2005; Vice President, Consumer Services and Collections from 1999 to 2003; and Assistant Vice President Collections Consumer Segment, from 1998 to 1999. Prior to joining the company, Mr. Dishman held various positions in credit and collections at Ford Credit from 1993 to 1998.

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Jonas Hollandsworth

Executive Vice President and Chief Operating Officer – North America

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JONAS HOLLANDSWORTH has been Executive Vice President and Chief Operating Officer – North America since January 2020. Previously, he was Executive Vice President, U.S. Sales and Credit Operations, from 2011 to 2020, and Senior Vice President, U.S. Regional Sales and Credit Operations, from 2008 to 2011. Prior to that, he held the positions of Vice President, Branch Originations, from 2005 to 2008, and Vice President and Assistant Vice President in Financial Planning and Analysis from 2001 to 2005. He joined the company in 1999 as a Budget Analyst. Prior to joining the company, Mr. Hollandsworth was a financial analyst for Citigroup (formerly The Associates) and Northrop Grumman.

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Jimmy Vance

Executive Vice President and Chief Pricing and Analytics Officer

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JIMMY VANCE became Chief Pricing and Analytics Officer in January 2020. He is responsible for data sciences globally, as well as North America pricing analytics, residual management and product development. He also supports global special projects. Previously, Jimmy was Executive Vice President and Chief Risk and Pricing Officer, North America Operations, from 2018 through 2019. Before that, he was Executive Vice President, Pricing Analytics and Product Development, from 2011 to 2017 and Senior Vice President, Pricing and Product Development, from 2010 to 2011; Senior Vice President and Operations Controller from 2006 to 2010; Vice President, Financial Planning and Analysis, from 2001 to 2006; and, held other financial planning and analysis positions in Dealer Services since joining the company in 1998.

Will Stacy

Will Stacy

Executive Vice President, Chief Marketing and Digital Officer

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WILL STACY has been Executive Vice President, Chief Marketing and Digital Officer since January 2020. Previously, he was Senior Vice President and Chief Marketing Officer – North America. Prior to joining GM Financial in 2014, Will was Senior Vice President of Marketing at Santander Consumer USA/Chrysler Capital/RoadLoans.com. Before joining Santander, Will led the interactive marketing efforts for the Dallas Mavericks. He earned a bachelor’s degree in radio, television, and film from the University of North Texas and is a frequent keynote speaker on interactive marketing.

International Operations | GM Financial
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Rafael E. Amoros

Chief Operating Officer

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RAFAEL E. AMOROS is the Chief Operating Officer of GM Financial International Operations. He has served in this position since January 2018. Previously, he was Executive Vice President and Chief Financial Officer of International Operations from April 2015, and served as Senior Vice President and Treasurer before that. Mr. Amoros joined the company in 2009 after a career in banking, both in the U.S. and in Argentina.

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Frederick Livingood

Executive Vice President, Asia-Pacific Operations

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FREDERICK (RICK) LIVINGOOD is executive vice president, Asia Pacific Operations, with responsibility for GMF operations in Australia and its auto finance joint ventures in China (SAIC-GMF, SAIC-GMAC) and Indonesia (Wuling Finance). He was named to his position in June 2018. Previously, he was executive vice president, Mexico, Colombia, Chile and Peru. Before that, he was executive vice president and chief operating officer for GMF´s joint venture in China, SAIC-GMAC, and general manager of SAIC-GMAC. Rick joined GMAC, as International Operations were once known, in 1982. He gained experience in a variety of operational and credit management positions in the U.S. and Europe before serving as managing director in Chile, Argentina and Mexico.

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Rodrigo Lopes

Executive Vice President, Mexico and Peru

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RODRIGO LOPES is executive vice president, Mexico and Peru. He has served in this position since June 2018. Previously, he was executive vice president, China, and chief operating officer for GMF´s joint venture in China, SAIC-GMAC. Before that, he was executive vice president, Mexico, Colombia and Chile. He has served in a variety of operations and leadership positions covering Brazil, Mexico, Colombia and Chile. Lopes joined the company as an F&I consultant in 1997.

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Enrique Mendoza

Executive Vice President, China, Chief Operating Officer, SAIC-GMAC

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ENRIQUE MENDOZA has been Executive Vice President, New Markets and Strategic Initiatives (NMSI), International Operations since April 2013. Previously, he was Executive Director, Business Process Excellence in Consumer Services from 2011 to 2013. From 2009 to 2011, he served as European Servicing leader. Prior to that, he held different management positions, including Managing Director, Venezuela and Greece, and Operations Manager in Puerto Rico and Italy. Mendoza began his career with the company in 1998. 

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Bob Neaton

Executive Vice President and General Counsel

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BOB NEATON has been Executive Vice President and General Counsel since August 2015. Previously, he was General Counsel, Auto Finance, at Ally Financial from 2011 to 2015. Prior to this, he was Chief Counsel for worldwide litigation at Ally Financial from 2008 to 2010. Mr. Neaton has more than 20 years of in-house counsel experience specializing in auto finance, litigation and regulatory matters in the U.S. and international markets.

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Gabriela Rosende

Executive Vice President, Customer Experience

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GABRIELA ROSENDE has been Executive Vice President, Customer Experience since August 2016. She is responsible for designing, deploying and measuring our customer experience strategy. Previously, she served as Executive Vice President, Process Excellence, Compliance, Operational Risk, Communications and Business Continuity Management from 2014 to 2016. Prior to that, she was Executive Director for operations in Mexico from 2010 to 2014; Managing Director, Colombia, from 2007 to 2010; and Managing Director, Venezuela, from 2003 to 2007. Rosende joined the company in 1994.

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