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Payment Options

If you have questions about a payment or need help with your account, contact our Customer Accounts team:

Lease Customers

1-888-557-5327

Finance customers

1-800-465-4591

Auto Pay | Make A Payment | GM Financial

Pre-Authorized Payments

Enrolling in auto pay makes paying your bill on time, every time possible. To enroll, you’ll need to:

 

  1. Download the appropriate form.

    Lease Customers:

    Download the Pre-Authorized Debit Authorization Form

    Finance Customers:

    Download the Pre Authorized Debit Plan Form

  2. Complete the form.

  3. If submitting by mail, write “void” on both sides of the cheque and staple it to the form.

    If submitting by fax or email, include a copy of the front of the cheque.

  4. Sign the form and send all documents to GM Financial.

Lease | Make A Payment | GM Financial

Mail

GM Financial

2001 Sheppard Ave. East Suite 600

Toronto, ON M2J 4Z8

Fax

1-866-861-4100

Email

cservice@gmfinancial.com

Finance | Make A Payment | GM Financial

Mail

GM Financial Attention: APP Department

P.O. Box 183621 Arlington,

TX 76096-3621

Fax

1-877-581-6055

Email

autopay@gmfinancial.com

Things to Know

  • Please note: This process takes at least 10 days to complete. You may have a payment due before the first automatic payment takes place. If this happens, you’ll need to make that payment manually to prevent any fees.
  • Need help? Contact our Customer Experience team by messaging us through MyAccount or calling 1-800-465-4591.
Mail | Make A Payment | GM Financial

Pay by mail

Send your cheque to:

GM Financial

2001 Sheppard Ave. East, Suite 600

Toronto, ON M2J 4Z8

Things to Know

  • Make all cheques payable to “GM Financial.”
  • Include your GM Financial account number on your cheque.
  • Have questions? Email cservice@gmfinancial.com
Phone | Make A Payment | GM Financial

Pay by phone

To get in touch with our Customer Accounts team, call:

Lease Customers

1-888-557-5327

Finance customers

1-800-465-4591

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