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Frequently Asked Questions for Business

At the end of term, you have the option to purchase the vehicle or turn it in, subject to the terms outlined in your lease agreement. GM Financial will communicate with you prior to the end of your lease to guide you through the lease-end process.

You are responsible for any applicable tolls, tickets, property tax or fees assessed. The initial bill will go to GM Financial. Then, GM Financial will add the charges to your monthly billing statement, with a copy of the original bill. If you do not receive a monthly billing statement, you will receive an off-cycle bill for the applicable fees.

Contact Us

Existing Customers:

Send an Email

Phone SupportPhone Support
Toll Free:
Phone Support Hours:
Mon – Thurs 8 a.m. – 8 p.m. ET
Fri 8 a.m. – 6 p.m. ET
Sat Closed
Sun Closed
Email Support

Make a Payment

View payment options below. Most customers are set up on a pre-authorized payment plan. If you have a question about your payment, or would like to see other options, you can find them below. You can also contact our Customer Accounts team at 1-888-557-5327.

Lease End

Confidently approach lease end with our helpful guide.

Download our Lease-End Guide (Chevrolet, Buick, GMC)

Download our Cadillac Lease-End Guide


Customer Resources

Dealer Locator

Dealer Locator

Find a GM dealer near you.

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