Payment Options
If you have questions about a payment or need help with your account, contact our Customer Accounts team:
Lease Customers
Finance customers
Pre-Authorized Payments
Enrolling in auto pay makes paying your bill on time, every time possible. To enroll, you’ll need to:
Download the appropriate form.
Lease Customers:
Download the Pre-Authorized Debit Authorization Form
Finance Customers:
Complete the form.
If submitting by mail, write “void” on both sides of the cheque and staple it to the form.
If submitting by fax or email, include a copy of the front of the cheque.
Sign the form and send all documents to GM Financial.
GM Financial
2001 Sheppard Ave. East Suite 600
Toronto, ON M2J 4Z8
Fax
GM Financial
2001 Sheppard Ave E Suite 600
Toronto, ON M2J 4Z8
Fax
Things to Know
- Please note: This process takes at least 10 days to complete. You may have a payment due before the first automatic payment takes place. If this happens, you’ll need to make that payment manually to prevent any fees.
- Need help? Contact our Customer Experience team by messaging us through MyAccount or calling 1-800-465-4591.
Pay by mail
Send your cheque to:
GM Financial
2001 Sheppard Ave. East, Suite 600
Toronto, ON M2J 4Z8
Things to Know
- Make all cheques payable to “GM Financial.”
- Include your GM Financial account number on your cheque.
- Have questions? Email cservice@gmfinancial.com
Pay by phone
To get in touch with our Customer Accounts team, call:
Lease Customers
Finance customers